Ideaalnet Foundation Administration service for school tablets & bundle packages If the waiting time on the phone is a bit longer due to the busy season, please send us a message by email to email@example.com. Or call us a little later, for example after 7pm. Please note: In connection with Corona, a central delivery may be postponed; this is subject to further consultation between the supplier and the school/college. My Portal / Family Portal Please retry to log in. Make sure you enter the correct email address and/or password. Otherwise contact the helpdesk via this form Please enter the code you received through SMS No account yet? Please register here! Forgot password? Log In Your school tablet/bundle package, recommended by your school Order your school tablet/bundle package here (possibly in monthly instalments) FAQ assistance Changing your data Report damage or theft Ask your question to the helpdesk Viewing (monthly) invoices and payments My Portal / Family Portal For yourself and the whole family. For viewing invoices, payment status, warranty and insurance conditions, serial number of device(s) etc. Also useful for changing your details, submitting a repair/warranty/insurance application, etc. Payment history always up-to-date On my portal / family portal, you can view all your payments and any planning in monthly installments. Online & telephone helpdesk and administration service My Portal / Family Portal is always available to you, 365 days and 24 hours a day. We are available by phone from 8.00 - 22.00 hours 7 days a week. Making a payment arrangement You can make a request using this form. We will then look for a suitable solution together with you and the school.