Ideaalnet Foundation

Social partner for digital education and tablets/laptops

If the waiting time on the phone is a bit longer due to the busy season, please send us a message by email to Or call us a little later, for example after 7pm.

Please note: In connection with Corona, a central delivery may be postponed; this is subject to further consultation between the supplier and the school/college.

My Portal / Family Portal

Your school tablet or laptop, recommended by your school

My Portal / Family Portal

For yourself and the whole family. For viewing invoices, payment status, warranty and insurance conditions, serial number of device(s) etc. Also useful for changing your details, submitting a repair/warranty/insurance application, etc.

Payment history always up-to-date

On my portal / family portal, you can view all your payments and any planning in monthly installments.

Online & telephone helpdesk and administration service

My Portal / Family Portal is always available to you, 365 days and 24 hours a day. We are available by phone from 8.00 - 22.00 hours 7 days a week.

Making a payment arrangement

You can make a request using this form. We will then look for a suitable solution together with you and the school.