Ideaalnet Foundation
Social partner for digital education and tablets/laptops
If the waiting time on the phone is a bit longer due to the busy season, please send us a message by email to helpdesk@ideaalnet.org. Or call us a little later, for example after 7pm.
Please note: In connection with Corona, a central delivery may be postponed; this is subject to further consultation between the supplier and the school/college.
My Portal / Family Portal
Your school tablet or laptop, recommended by your school
My Portal / Family Portal
For yourself and the whole family. For viewing invoices, payment status, warranty and insurance conditions, serial number of device(s) etc. Also useful for changing your details, submitting a repair/warranty/insurance application, etc.
Payment history always up-to-date
On my portal / family portal, you can view all your payments and any planning in monthly installments.
Online & telephone helpdesk and administration service
My Portal / Family Portal is always available to you, 365 days and 24 hours a day. We are available by phone from 8.00 - 22.00 hours 7 days a week.
Making a payment arrangement
You can make a request using this form. We will then look for a suitable solution together with you and the school.