Ideaalnet Foundation Social partner for digital education and tablets/laptops If the waiting time on the phone is a bit longer due to the busy season, please send us a message by email to firstname.lastname@example.org. Or call us a little later, for example after 7pm. Please note: In connection with Corona, a central delivery may be postponed; this is subject to further consultation between the supplier and the school/college. My Portal / Family Portal Please retry to log in. Make sure you enter the correct email address and/or password. Otherwise contact the helpdesk via this form Please enter the code you received through SMS No account yet? Please register here! Forgot password? Log In Read Your school tablet or laptop, recommended by your school Order here (possibly in monthly instalments) FAQ assistance Changing your data Report damage or theft Ask your question to the helpdesk Viewing (monthly) invoices and payments My Portal / Family Portal For yourself and the whole family. For viewing invoices, payment status, warranty and insurance conditions, serial number of device(s) etc. Also useful for changing your details, submitting a repair/warranty/insurance application, etc. Payment history always up-to-date On my portal / family portal, you can view all your payments and any planning in monthly installments. Online & telephone helpdesk and administration service My Portal / Family Portal is always available to you, 365 days and 24 hours a day. We are available by phone from 8.00 - 22.00 hours 7 days a week. Making a payment arrangement You can make a request using this form. We will then look for a suitable solution together with you and the school.