Please make a print screen or a picture of the screen of this payment from your bank or bank statement and use this form. In case of a Sepa transfer it may take a few days!
Please make a print screen or a photo of the screen of this error message, or write down this error message, and use this form.
You probably did not enter a mobile number when you registered or you entered a wrong telephone number. Please call our helpdesk, they can check and change this with you.
You will receive this e-mail when you have already successfully registered once. Registration is then no longer necessary! Click on forgotten password to create a new password in order to log in successfully.
Probably your e-mail address is not entered correctly, we advise you to register again and please check your e-mail address.
Check your e-mail box, maybe the e-mail ended up in your spam box. It may take a few minutes before you receive the e-mail, we ask for your patience. You can still log in directly, the e-mail is only a confirmation of the log in details you provided.
Click on your “shopping cart”; On the bottom left you will see a button with “back”; By clicking on it, you will return to the webshop; In the webshop, you will see which product/bundle you have selected (the selection button will be coloured GREEN); By clicking on the GREEN coloured button again, you will undo …
Open, unpaid orders with status “Not active/waiting” can be deleted by clicking on the “Cancel” button. This can be found under “Orders”.
Use this form and clearly indicate in the description the change/or addition. The helpdesk will handle this as soon as possible.
If the colour is not listed then unfortunately it is not available.